I meet with the company's large franchise owners twice a year and facilite a meeting where they exchange ideas and best practices. Today we met in Minneapolis. I always enjoy these meetings because they're very challenging and thought provoking. These people are some of the best minds in ServiceMaster. When you put them all in the same room with a clear agenda, it's pretty amazing what you come away with. I am proud to be a part of a company that encourages open dialogue and continues to seek better ways to do things.
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